Emma Clarke joins MondaySales team · needs a line, day one
Zen Systems — adding ext. 214…Zen Systems — ext. 214 added
Your 3CX licence — ownedOne system price · add users freeUp to 50% less than per-user VoIP3CX is the business PBX that ends per-user pricing — calls, video meetings, live chat and AI in one system. Zen Systems is the UK Titanium Partner that makes it effortless.
And it adds up — in money, and in headaches you never signed up for.
3CX works differently — one licence, sized by calls rather than people, running where you choose.
Zen Systems has moved hundreds of UK businesses onto 3CX — costs down, control back, and real people who answer. We’ll do the same for you.
Free & no obligation — a quote tailored to your needs.
One licence sized by calls, not people. Hire ten more people — and your costs stay the same.¹
A branded greeting — and an AI receptionist that understands why someone’s calling and routes them to the right person, every time.
Queues, hold music and position announcements — with smart divert when you can’t answer.¹
See exactly how the business is performing with AI transcription, sentiments and insight reports.
One extension across desk phone, laptop and mobile — HD calls wherever the day takes you.
Closed hours, holidays and on-call rotas route calls exactly where you decide.
No menus — callers just talk
¹ 3CX reports savings of up to 80% vs traditional providers; independent 2026 comparisons typically show 30–50% lower total cost than per-user platforms.
Free & no obligation — a quote tailored to your needs.
Two numbers — how many people, what you pay now — and you’ll see the size of the difference per-user pricing is costing you. No details needed for the estimate.
Done — your written estimate is on its way. Keep an eye on your inbox.
To power their everyday communications — including a few names you might recognise.
Packed with 75+ features, included in every Zen Systems quote — here are the ones you’ll feel first.
A free 30-minute call — we listen first, no pressure.
When support goes quiet, it all lands on you — chasing tickets, calming colleagues. You shouldn’t have to carry that — that’s why we’re here. Making 3CX work beautifully has been Zen Systems’ focus for 17 years, so we know the platform — and the people behind it to get answers when others can’t. To your team, we’re simply the human face of 3CX: real people who pick up, sort it, and hand you back peace of mind.
Zen demonstrated very clearly their expertise with 3CX… they migrated us with grace, and our service now runs very smoothly.
Dan Milgram · Transpharmation Ltd
A free 30-minute call — we listen first, no pressure.
“Zen demonstrated very clearly their expertise with 3CX… they migrated us with grace, and our service now runs very smoothly.”
Dan Milgram“We moved from BT and it's been fantastic. The call quality is excellent and the system is incredibly user-friendly.”
Ross McArthur“James and his team helped us implement 3CX and we're very pleased — it's very user-friendly, and their support resolves any issues quickly.”
JackieCrackly calls, tickets that go quiet, a setup nobody has looked at since the day it went in — it doesn’t have to be like that. Hosted by 3CX directly or with another partner, we’ll check what usually gets skipped — network readiness, broadband, QoS, configuration, licensing — and show you exactly how the problems you’re living with can be put right. No pressure either way.
A free 30-minute call — we listen first, no pressure.
We listen first — your setup, your frustrations, where you want to get to. No pressure.
We design the right 3CX setup for you — no surprises, matched to what you actually need.
We port your numbers and migrate you with zero downtime. You keep working; we do the heavy lifting.
A free 30-minute call — we listen first, no pressure.
Once you say yes, moving across is our job — not yours. Here’s how we make it effortless.
We learn your current setup, needs and challenges.
We craft the right features, configuration and integrations.
We set up SIP trunks, private cloud, number ports and training.
We migrate you with no downtime — and stay with you after.
A free 30-minute call — we listen first, no pressure.
Free & no obligation — a quote tailored to your needs.
A complete cloud phone system, tailored to you and quoted clearly. No hidden extras.
One plan from Zen Systems — everything below, in every quote.
Built on 3CXTitanium Partner — 3CX’s highest tier. Licence included.Free & no obligation — a quote tailored to your needs.
We’ve been building phone systems for UK businesses since October 2007, and we became a 3CX partner back in 2009 — long before it was fashionable. The reason was simple: it was the first phone system that treated businesses like adults. One licence for the whole system instead of a charge for every person. Software that runs where you want it. No lock-in to one manufacturer’s handsets.
Seventeen years on, that bet has become our specialism. We’re now a Titanium (the highest tier) partner, and we’ve taken hundreds of UK businesses onto the platform: designed properly, migrated without drama, and looked after by real people who answer the phone. A 3CX phone system is a brilliant thing. A 3CX phone system with a team behind it is peace of mind.
If you’re weighing it up, don’t wrestle the forum threads alone. Bring us your questions — the consultation is free, we listen first, and you’ll leave knowing exactly what your system should look like, whether you buy it from us or not.
A free 30-minute call — we listen first, no pressure.
3CX is a software-based business phone system (a PBX, built on the open SIP standard) used to run calls, video meetings, live chat, WhatsApp and SMS in one platform. It works in the cloud, on-premise on your own hardware, or a mix of both — and it’s licensed by simultaneous calls rather than per user, which is why it usually costs less as you grow. We use it because it lets businesses own their phone system rather than rent it.
The software is excellent — that’s rarely where problems come from. Real-world 3CX experiences are decided by how it’s deployed and looked after: due diligence on the network, a properly sized licence, supported trunks, and a partner who answers. Run well, it’s outstanding value. Run as a sideline, it disappoints — which is why making it work beautifully is Zen Systems’ whole focus.
It usually isn’t — for the 10-plus-person businesses 3CX now focuses on, independent comparisons typically put total cost 30–50% below per-user platforms. Quotes vary wildly, though, because the licence is only part of the picture: a flat annual licence sized by simultaneous calls, with hosting, SIP trunks, handsets and support added separately — often by different suppliers. Very small businesses can find it expensive at face value; from around ten people it usually flips firmly the other way. Zen Systems quotes one simple price with everything included, so there are no surprises.
Yes — 3CX’s free small-business tier (3CX SMB) is genuinely free for up to 10 users, indefinitely, with hosting included; you’ll still need a SIP trunk for your number and calls. There’s also a tiny free self-hosted edition (4 simultaneous calls). Fine ways for a small team to start — but growing businesses outgrow them quickly: queues, deeper integrations, intelligence and support live in the paid editions, which is where we come in.
That choice is one of 3CX’s real advantages — there are three routes. Most of our customers choose our private cloud, hosted in Equinix London with a 99.99% uptime SLA, so there’s no server to own or patch. 3CX also offers its own hosted option on public cloud, and you can self-host — on-premise or in your own cloud (Amazon, DigitalOcean, Azure or Google). It’s your call, and we’ll advise honestly.
Yealink, Fanvil and Snom are 3CX’s preferred handset makers — tested against every release, auto-provisioning in minutes. Others, like Grandstream, Polycom and Gigaset, are supported with limitations. Or skip handsets entirely and use the apps on laptop and mobile.
Yes — it’s the line that connects your system to the phone network. We provide and manage the trunks as part of the service, so calls are one supplier’s responsibility: ours.
Yes — it’s one of the most common ways businesses join us. Whether you’re hosted by 3CX directly or with another 3CX partner, the takeover is simple: your licence and configuration transfer to our care with no downtime, and anything provider-specific — like number porting — we map out together in your free 3CX health check.
There are three paid editions. Basic covers dependable everyday calling — desk phones, the apps, auto attendant, voicemail. Pro adds the customer-facing layer: call queues, recording, queue reporting, CRM and Microsoft 365/Google integration, and multi-site working. AI adds the intelligence — the AI receptionist, transcription, sentiment and insights — plus resilience extras like built-in failover. We right-size the edition in your quote, and you can step up as you grow.
Honest answer: it depends who you’ve got. If your IT team is comfortable running a phone system — patching, trunks, backups, upgrades — self-managing works well, and we’ll happily sell you the licence at a fair price and stay nearby. Most businesses choose our fully managed service instead: licence, hosting, SIP trunks and support in one price, with real people accountable for all of it. It’s the difference between owning a system and having to carry it.
3CX Phone System is a brilliant thing.
3CX with a team behind it is Peace of Mind.
Both are free and no-obligation — we listen first, no pressure.
